Last updated: January 2026

1. Introduction

Osirion AI (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, AI systems, and communications.

Osirion AI provides AI-powered solutions including (but not limited to) AI voice agents, website design, business automation, appointment booking, and customer engagement tools.

2. Information We Collect

We may collect and process the following types of personal data:

Name

Email address

Phone number

Business name

Website usage data (IP address, browser type, pages visited)

Communication data (calls, messages, form submissions)

Appointment and enquiry details

AI voice calls may be recorded or transcribed for quality, training, and service improvement purposes.

3. How We Collect Data

We collect data when you:

Fill in forms on our website

Book appointments or request callbacks

Communicate via phone, SMS, email, or AI voice agents

Interact with our website or marketing campaigns

Use services built or managed by Osirion AI

4. How We Use Your Information

We use your data to:

Provide and improve our AI-powered services

Respond to enquiries and support requests

Book and manage appointments

Deliver AI voice, automation, and website services

Send service-related communications

Improve system performance and user experience

Meet legal and regulatory requirements

We do not sell your personal data to third parties.

5. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

Consent (e.g. forms, marketing opt-ins, AI interactions)

Contractual necessity (to deliver requested services)

Legitimate interests (business operations and service improvement)

Legal obligations

6. AI, Automation & Voice Services

Some interactions may involve AI systems, including automated decision-making, voice assistants, and message handling.

By engaging with Osirion AI services, you acknowledge that:

AI may respond to enquiries or handle bookings

Calls may be recorded or analysed

Human oversight is maintained where appropriate

7. Data Sharing

We may share data with trusted service providers strictly for operational purposes, including:

Hosting & infrastructure providers

Communication platforms (SMS, email, voice)

Automation and CRM systems (such as GoHighLevel)

All third parties are required to handle data securely and in compliance with applicable data protection laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict or object to processing

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details below.

10. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience. You can manage cookie preferences through your browser settings.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Information

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Osirion AI
📧 Email: [email protected]
🌐 Website: https://osirionai.co.uk